Refund policy

Return & Refund Policy

At North Polos, we want you to be happy with your purchase. Please read our return policy carefully before requesting a refund.

Eligibility for Refunds

Refunds are accepted only under the following conditions:

• Late delivery: your order takes longer than 20 days to arrive.
• Quality dissatisfaction: you are not satisfied with the quality of the item received.

Size-Related Issues

We do not accept refunds or exchanges for incorrect size selection. A detailed size guide is available on our website for every product, and we encourage you to check it carefully before placing your order.

Return Shipping Costs

All return shipping costs are the responsibility of the customer. North Polos does not cover return shipping fees under any circumstances. A charge back of 15% will be applied in case of refund.

How to Request a Refund

If you believe your order qualifies for a refund under the conditions above, please contact our email (you can find it in the "About us" section) with your order number and a brief explanation of the issue. We will review your request and get back to you as soon as possible.